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Return and Refund Policy
WebtechNET LLC
Effective Date: 1/1/2024
At WebtechNET LLC, we aim to ensure customer satisfaction while maintaining fair business practices. Please review our return and refund policy below:
1. 14-Day Return Policy
We accept returns within 14 days of the delivery date for eligible items. To qualify for a return:
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The item must be unused, in original packaging, and in resellable condition
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Proof of purchase (invoice or order confirmation) is required
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
To initiate a return, contact us at support@webtech-net.com with your order number and reason for return.
2. Final Sale Policy
After 14 days from the delivery date, all sales are final. No refunds or exchanges will be granted beyond this return window.
3. Manufacturer Warranty
Some products may include a manufacturer warranty, which covers defects in materials or workmanship. Warranty terms and conditions vary by manufacturer.
For warranty claims:
WebtechNET LLC is not responsible for warranty service or repair decisions made by the manufacturer.
4. Non-Returnable Items
The following are not eligible for return:
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Digital products or downloadable software
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Opened or used software/licenses
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Services once delivered or initiated
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Custom or special-order items
5. Refund Process
If your return is approved:
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Refunds are issued to the original payment method
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Please allow 5–10 business days for processing
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Shipping fees are non-refundable unless the return is due to our error
6. Contact Us
If you have any questions about this policy or need help with a return, please contact:
WebtechNET LLC
Email: support@webtechnet.com
Phone: 540-318-7403
Address: 2089 emancipation hwy
Fredericksburg VA 22401
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