Return and Refund Policy
WebtechNET LLC
Effective Date: 1/1/2024
At WebtechNET LLC, we aim to ensure customer satisfaction while maintaining fair business practices. Please review our return and refund policy below:
We accept returns within 14 days of the delivery date for eligible items. To qualify for a return:
The item must be unused, in original packaging, and in resellable condition
Proof of purchase (invoice or order confirmation) is required
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
To initiate a return, contact us at support@webtech-net.com with your order number and reason for return.
After 14 days from the delivery date, all sales are final. No refunds or exchanges will be granted beyond this return window.
Some products may include a manufacturer warranty, which covers defects in materials or workmanship. Warranty terms and conditions vary by manufacturer.
For warranty claims:
Contact the manufacturer directly using the information provided with your product
Or reach out to us for guidance on how to file a warranty claim
WebtechNET LLC is not responsible for warranty service or repair decisions made by the manufacturer.
The following are not eligible for return:
Digital products or downloadable software
Opened or used software/licenses
Services once delivered or initiated
Custom or special-order items
If your return is approved:
Refunds are issued to the original payment method
Please allow 5–10 business days for processing
Shipping fees are non-refundable unless the return is due to our error
If you have any questions about this policy or need help with a return, please contact:
WebtechNET LLC
Email: support@webtechnet.com
Phone: 540-318-7403
Address: 2089 emancipation hwy
Fredericksburg VA 22401
